It’s happened to most households at some point – and if it hasn’t happened to yours, you can bet it will eventually. You are in the middle of watching the exciting climax of the last series ever of your favorite show, when “poof!” It disappears. What are you going to do? After all, when you are the man of the house, it’s going to be your job. This quick guide to common cable TV problems will explain what they are, and how to fix them.
Before We Begin
Before we get started on the most frequent TV problems, if you are having regular issues with your box, then think about switching your system altogether. There are so many alternatives to cable TV these days – and many of them cost less. There are a few TV, high-speed Internet and digital phone packages to choose from, and you could also consider something like Chromecast or a Roku. Watching TV has experienced something of a renaissance in recent years, and there is absolutely no need to settle for inferior service.
OK, so here are the three most common issues that crop up most:
Most digital TV users will experience snowy or broken up pictures once in a while. The trick here is to make sure all your cable connections are nice and tight, and in good condition – anything loose or frayed could be the cause.
Next, make sure the video and RF cables are hooked up to where they should be on your cable box and video, DVD or Blu-ray player. If you are still having problems, ring your provider, as it could be a sign that your equipment and signal is faulty.
First thing’s first – check your TV is set to the correct channel. Now, make sure the power cord is connected, both at the socket and the cable box. Check the light at the front of the box to see if it is on – if all connections are tight and it still doesn’t work, you have a fault in your box.
If the light is on, ensure all cables are connected properly. If so, you may have a problem with a child lock being activated on a particular channel – so go through your settings and follow the instructions to turn it off.
Got Picture, No Sound
If there is no sound to accompany the picture, it is very likely you have a loose cable somewhere, so check thoroughly that everything is plugged or screwed in finger-tight.
If that doesn’t work, try replacing the cable – it could be that the audio wires have degraded or been ripped. If there is still a problem, you will need to ring your provider, as there is probably something up with your box.
Contacting You Provider
Getting in touch with your cable TV provider can be a real hassle at certain times of the day. So you need to make yourself aware of where you can look for advice or assistance without spending 30 minutes waiting on hold on your phone. Try online at their FAQ pages, or hit up a DIY electronics forum.
And there you have it – with any luck you won’t have to pretend you know what you’re doing the next time your TV goes on the blink. Enjoy your newfound knowledge!